Terms And Conditions

Before using Fatafatsewa.com, please read carefully the Terms and Conditions.

This electronic record is created by a computer system. It does not require physical or digital signatures.


Fatafatsewa.com is also known as "we", 'us" and "FataFat Sewa".These are the terms and conditions that govern your use of FataFat and its sub-domains, websites, mobile apps, services, tools, and tools (the "Site")These terms and conditions, including the linked information, are accepted by you when you use the Site. You also agree to follow these terms and conditions (the "User Agreement")The Site is considered to have accepted the User Agreement upon its use. You must agree to this User Agreement if you don't want to access, register or use the Site.FataFat Sewa owns and operates this site.

Without prior notice, the Site may modify, remove, add or change any part of these Terms and Conditions. The Site will post any changes without prior notice. For any updates, please check these Terms & Conditions frequently. Continued use of the Site after the posting of any changes to Terms or Conditions of Use constitutes your acceptance thereof.



We may ask you to create an account or give personal information in order to access certain services on the platform. We can at any time, at our absolute discretion, disable the username/password without prior notice. We are not responsible for any loss or damage resulting from, in connection with, the reason for such request.

You are responsible to protect your password, user ID, account details, and other private information. This responsibility is yours. You must ensure that your account and any related details are kept secure at all times. All necessary precautions are taken to prevent the account from being misused. If you believe your password may have been shared with anyone, or if it is being used or is likely to become unauthorized, please notify us immediately. You acknowledge and agree that the Site and any related services, as well as any access to private data, communications, or information using your password and account, shall be considered to have been performed by you or authorized. Any access to the Site or any use of any of its services (regardless of whether such access or use is authorized by you) will be binding. You acknowledge that we are entitled, but not obliged to, to act on, rely upon, or hold you responsible and liable for such access or use as if they were performed or transmitted by yourself. Further, you agree to indemnify us fully for any losses or damages resulting from your use of the Site.

You must ensure that all information you give us is accurate and complete. Accessing your account online allows you to make changes in real-time. You can update certain information by accessing your account online. However, you will need to notify us via our customer support channels so we can assist you. Without prior notice, we reserve the right not to grant access to the Site or to terminate accounts. We also reserve the right to remove, edit, or delete content. You may request that we update your Personal Data at any time without prior notice. We also reserve the right to immediately invalidate an account or other details. You agree to change your password regularly and keep your account safe. Additionally, you are responsible for maintaining the confidentiality of your account.


Please read our Privacy Agreement. It also governs your use of the Site. Your personal information/data, as well as your use of this Site, will be treated confidentially in accordance with the Privacy Agreement and any applicable laws and regulations. Please do not use this site if you object to the transferor's use of your information in the manner described in the Privacy Agreement.


The Site allows you to buy products at the indicated price from any location at any time using any payment method that you choose. Further, you acknowledge and agree that we are only a facilitator. We cannot be involved in or control any transaction on the Site or through a payment gateway provided by an independent service provider. The contract for the sale of products on our Site will be strictly bipartite between you and the sellers. Payment processing takes place between you, the service provider, and, in the case of prepayments using electronic cards, your issuer bank. The contract of payment on Site is therefore strictly a bipartite agreement between you and the service providers as listed on our site.


We will do everything possible to ensure that the Site's accessibility is always available, uninterrupted, and error-free. This cannot be guaranteed due to the nature and nature of the Internet. Your access to the Site could be temporarily suspended or restricted for maintenance or repairs. We will try to limit the duration and frequency of any suspension or restriction.


By accessing the Site, we require that you either confirm that you have the legal capacity to form legally binding contracts or that you are supervised by a parent or guardian. You are granted a non-transferable and revocable license to access the Site for the purpose of purchasing personal items or services listed on the Site. Except as we have explicitly allowed, commercial use and use for the benefit of third parties is strictly prohibited. If you register as a business entity you agree that you have the authority and power to bind the entity to this User Agreement. You and the business entity must comply with all laws that pertain to online trading. You cannot register more than once as a member on the Site. Without notice, any violation of these Terms and conditions will result in immediate cancellation of your license.

This Site contains information that is only for informational purposes. The Site does not guarantee the accuracy of product representations. The opinions and submissions made on this Site may not reflect our views.

You are granted a limited license to access this Site and make personal use of it. However, you cannot download (except page caches) nor modify any part of the Site. This license does NOT include any resale, commercial, or use of the Site or its content; any collection or use of product descriptions, prices, or product listings; any derivative use of this Site or its content; any downloading of account information for another seller; or any data mining, robots or other data gathering and extraction tools.

Without our express written consent, this Site and any portion thereof (including any trademarks or copyrighted materials) may not be reproduced or duplicated, copied or sold, resold, or visited for commercial purposes.

Without our written consent, you may not frame any trademark, logo, or other proprietary information (including images or text), or use framing techniques to do so without our express written consent. Without our written consent, you may not use Meta tags or any text that uses our trademark or name. Unauthorized use will invalidate the permission or license we granted you to access the Site. We have no prior notice. Without our prior written consent, you may not use our logo, trademark, or proprietary graphic as part of an extern link for commercial purposes or any other purpose.

You agree to not perform the restricted activities described in this section. We may cancel your account, review, order, or service immediately. In severe cases, legal action may be necessary.

  1. You can refuse to follow the Terms and Conditions or any other guidelines or policies that relate to the Site's use at all times.
  2. You can impersonate any entity or person or falsely declare or misrepresent your affiliation to any entity or person.
  3. You may not use the Site for illegal purposes.
  4. You may attempt to gain unauthorized access to or interfere with other networks or computer systems connected to the Platform or Services.
  5. Interfere with the enjoyment and use of another Site user;
  6. You may not post, promote, or transmit via the Site any prohibited material deemed illegal by the People's Republic of Nepal.
  7. You may not upload or use any software or material which contains, or you suspect contains, viruses, harmful components, malicious code, or other harmful components. This could impair or corrupt the site's data, damage the operation of other customers' devices or computers, and make it impossible to use the site in accordance with any acceptable use policies, applicable Internet standards, and other applicable laws.


The website must not be used in a way that could cause or is likely to cause the Site or its access to be disrupted, damaged, or impaired in any manner. You are not allowed to engage in activities that may harm or potentially damage the Site, its officers, representatives, stakeholders, employees, or other parties directly or indirectly connected with it or to cause access to it to become interrupted, damaged or impaired in any manner. You agree that electronic communications and content sent to us from your computer are solely your responsibility. The Site must only be used for legal purposes. The Site is strictly forbidden from being used for the following purposes:

i. Fraudulent purposes or in connection to a criminal offense to send, reuse or use any material that doesn't belong to you.

ii. To cause irritation, inconvenience, or unnecessary anxiety.

iii. Any other purpose that is not intended by us.


Any Submissions you make to the Site or provide to us (collectively "Submissions") become our exclusive and sole property. They will not be returned. You grant us the right, in addition to all rights associated with any Submission, to use your name for review, comment, or other content. You must not create a false email address, pretend to be another person, or mislead third parties about the origin of Submissions. Without notice or following any legal procedure, we may remove or edit Submissions, but not be required to.


There are thousands of products on the Site for sale. We also host comments and reviews on each listing. It is impossible for us to know the content of any product or comment. We operate on a "claim review, takedown" basis. If you believe that any content on the Site is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" objectionable content "), please notify us immediately by following by writing to us on [email protected] will investigate and take steps to remove any objectionable content within a reasonable time.

Your name, address, and contact information should be included. Also, include details about the claim such as the name of the objectionable content party or instances of objection and proof of objection. Your claim will be invalidated and rendered unusable by the court if you provide insufficient details.


We respect other people's intellectual property. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us at [email protected] and we will make all reasonable efforts to address your concern within a reasonable amount of time. Make sure to include your name, address, contact information, and all relevant details, including the names of the infringing parties, evidence of infringement, and instances. Your claim will be invalidated and rendered unusable by the court if it is not complete. False or misleading information could be considered a criminal offense that may lead to legal proceedings.

We also respect the manufacturer's rights to enter into an exclusive distribution and resale arrangements for its products. But, violating such agreements does not amount to intellectual property rights infringement. We cannot assist with the enforcement of these agreements as it is between the manufacturer, distributor, or respective reseller. We cannot give legal advice or share any private information that is protected by law. However, we recommend that you seek legal assistance if you have any questions.


Fatafatsewa.com and FataFat logo D for FataFat Logo, FataFat Fashion, and FataFat Basics are registered trademarks or trademarks in the respective jurisdictions. Our logos, page headers, and button icons, as well as our service names, are trademarks. They may not be used with any product or service not owned by us, in any way that could cause confusion among customers, or in any way that discredits or disparages us. Other trademarks appearing on this Site may be owned by their respective owners. They may or not be associated with, connected to, or sponsored us.

All intellectual property rights in the Site, including all information content and website design, including text, graphics, and software, as well as photos, video and music, sound and their arrangement and selection, and all software compilations and underlying source codes, shall remain our property. Copyright covers the entire Site as a collective work, according to Nepali copyright laws. All rights are reserved.


You agree and acknowledge that you access the Site at your own risk. Before entering into any transaction through the Site, you must use your best judgment. We are not responsible or liable for the actions or inactions of sellers, nor for any breach of conditions or representations by manufacturers or sellers of the products. In this regard, we expressly disclaim all liability and responsibility. We will not mediate, resolve or mediate any dispute between you and the sellers of the products.

We expressly disclaim all warranties and representations (expresses or implied) regarding the quality, suitability of reliability, completeness. timeliness. safety, merchantability. the legality of products displayed or transacted on the Site. Although we have taken steps to prevent inaccuracies, the Site and all information, including pricing information, software, products, or related graphics, are provided "as is" without any warranty. The Site does not implicitly or explicitly endorse or support the sale or purchase of any product.FataFat has no obligations or liabilities regarding any transaction on the Site.

We are not responsible or liable for the actions or inactions by any other service provider listed on our site. This includes, but isn't limited to, payment providers, installment offers, and warranty services.


You agree to indemnify FataFat Singapore Private Limited and its affiliates and officers, directors, agents, and employees from any claim or demand made by third parties or penalties imposed by third parties due or arising from your breach of these Terms & Conditions or any document incorporated herein or your violation any law, rules or regulations.

You expressly release FataFat Singapore Private Limited, its affiliates, and/or any of their officers or representatives, from any cost or damage or other consequences of any actions/inactions by the sellers or any other service providers. Additionally, you waive any claims or demands that may be made in this regard under any statute, contract, or otherwise.


FataFat or its affiliates can operate stores, offer services, and sell products on the Site. Sewa allows individuals and businesses to sell products. We also provide links to websites of certain businesses and affiliated companies. We do not endorse or warrant the offerings or content of these individuals or businesses. We are not responsible for any actions, products, or content of third parties and do not accept any liability. By carefully reviewing your transaction, you can identify if a third party has been involved in transactions. We may also share customer information regarding those transactions with a third party. It is important to carefully read their privacy policies and terms and conditions.


You communicate electronically with us when you visit the Site and send us e-mails. When placing an order with us, you will need to provide a valid telephone number. You may be contacted by us by email, SMS, phone, or posting notices on our Site. Or by any other communication method, we choose. You consent to receive communications from us regarding your use of the site (or placing your order), for contractual purposes.


We are not responsible for any personal or business losses, including but not limited to lost profits, revenue, contracts or anticipated savings, data or wasted expenditure, as well as any indirect or consequential loss that was not reasonably foreseeable by you and us at the time you started using the Site.


We reserve the right to change the Site, its policies, and these terms and conditions at any time. You will remain bound to the terms and conditions that were in effect at the time you visited the Site. Any condition that is invalid, void or unenforceable will be considered severable. This will not affect any other conditions.


If we are unable to meet our obligations under these conditions, we will not be responsible. This condition does NOT affect your legal rights.


Recognize and acknowledge that we are a private business enterprise. We reserve the right to do business in any way we see fit to accomplish our goals. We are entitled to take legal action if you violate the terms of our Site.


We may immediately terminate these Terms and Conditions without notice or give up on any of your rights under them. You must immediately stop accessing and using the Site after termination. We may also immediately remove any passwords or account identifications you have received and deprive you of access to this Site. This agreement will not be terminated. It will not affect any rights or obligations, including without limitation payment obligations, of the parties that existed before termination. Further, you agree that the Site will not be held responsible for any suspension or termination. You have the sole and only remedy if you are unhappy with the Site or any terms, conditions rules, policies guidelines, or practices used in operating it.


These terms and conditions will be governed and interpreted in accordance to the laws of the Federal Democratic Republic of Nepal. As we agree, you submit to the sole jurisdiction of the Katmandu courts.


The software includes all software, including any updates or upgrades to it and any documentation related to it that we make available from time to time to you for your use with the Site (the "Software")

The Software may only be used to enable you to use our services in accordance with the Terms and Conditions. You are not allowed to incorporate any part of the Software into any of your programs, combine it with any other programs, sell, rent or lease it, lend, loan or distribute it or assign any rights to it in any way. The Software may not be used for illegal purposes. We can stop providing service to you and may end your rights to use the software at any point. If you do not comply with the Terms and Conditions, your rights to use the software will be terminated without notice. Other terms, which may be found on the Site or distributed in such a manner, could apply to the software and will govern its use in the event of a conflict between these Terms and Conditions. Any software used in any of the services we offer is our property, and/or that of our affiliates or suppliers. It is protected by Nepalese laws.

You may use the services of third parties when you use the Site. These could include a wireless carrier, a mobile platform provider, or both. These third-party services could be subject to different policies, terms, and fees.

You are prohibited from allowing, encouraging, or authorizing any other person to modify, reverse engineer or decompile our software in any way or create derivative works.

We may provide automatic or manual updates to the Software at any time, without notice, in order to keep it up-to-date.


Before placing an order for products from the Sellers (We, "Our", or "Us") on the Site, please read these conditions. These conditions are an agreement to be bound.


This section focuses on conditions that apply to the sale or purchase of products or services through the Site.


Your order constitutes a legal offer by the seller to purchase the product or service shown on our Site. Any confirmations or status updates you receive prior to dispatching your order are purely for validation of the order details and do not constitute confirmation of the order. When the product is delivered to you, acceptance of your order will be considered confirmation. You may receive separate dispatch confirmations if your order is sent in multiple packages. We provide an estimate of the time it will take to process your order at the time you place the order. However, this timeline is subject to change as we rely on third-party service providers to keep this promise. You agree to use all reasonable efforts to meet the indicative timeline. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period, and mode of delivery, warranties related to products and services, and after-sales services related to products and services.FataFat does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the Sellers. Any order may be canceled by the seller at any time prior to dispatch. We will promptly notify you via SMS or email of any cancellation. All prepayments received in the event of such cancellations shall be refunded within the timeframes set out here.

You agree that the products or services ordered by you were purchased solely for your personal consumption. We have the right to make a declaration on your behalf to any governmental authority regarding the above-mentioned purpose of your orders on this Site. An order whose quantities exceed the average individual consumption may be canceled by the Seller or the Site. This applies to both single orders and multiple orders for the same product if the total order exceeds the average individual consumption. The Seller's or our sole discretion will determine what constitutes a typical individual's consumption limit. It may differ from one individual to another.

You can cancel your order anytime before the item ships.

We only sell products in quantities that meet the needs of the average household. This applies to both the number of products that can be ordered in a single order as well as multiple orders for the same product if the individual orders are typical for a household.


For more information, please refer to our Returns Policy.


All prices are in Nepalese Rupees. They include VAT. The seller who is selling the product/service lists them on the Site. The price shown on the product detail page for each item in your Shopping Cart will be displayed. This price may be different from the one you saw when you placed the item in your shopping cart. The price you see when you place an item in your shopping cart is not final. It's possible for an item to drop in price between the time it is placed in your cart and when you buy it.

We don't offer price matching on any item sold by sellers via our Site or any other website.

While we strive to give accurate pricing information to our users, there may be instances when prices are incorrectly displayed on the Site. We reserve the right to cancel or refuse any order. If an item is incorrectly priced, we can, at our discretion, contact you for instructions, cancel your order, and notify you.No matter how confirmed the order is and whether your prepayment has been processed, we reserve the right to cancel or refuse any such orders. Our policies regarding refunds will apply if such a cancellation occurs with a prepaid order.

The Site lists information about availability for all products, and this information is also included on every product information page. We cannot give more information about availability than what is stated on the page or elsewhere on the Site. Please be aware that dispatch estimates are only estimates. These estimates are not guaranteed and should not be relied on as such. If any of the products ordered are not available, we will notify you by SMS or email as soon as your order is processed.

There are situations when an order cannot proceed for various reasons. Any order may be refused or canceled by the Site at any time. Before we accept your order, you may need to provide additional information or verifications.

To prevent fraud using credit or debit cards, we reserve all rights to validate your payment details before you receive the product. We also reserve the right to verify any personal information that you have shared with us. This verification could take the form of a check of identity or bank information. In the event that you do not receive an answer to your inquiry, the order will be canceled. Without prior notice or legal liability, we reserve the right of immediately canceling an order if there is a risk of fraud or fraudulent use of bank instruments.

Refund Voucher

  1. You can redeem refund vouchers on our website as partial or full payment for products purchased from our website within the timeframe.
  2. You cannot use refund vouchers from different accounts.
  3. If a voucher is expired, it cannot be replaced.
  4. A customer can only use one promotional voucher (App voucher or new customer voucher) issued. It is against the law to use multiple identities.
  5. The promotional voucher cannot be redeemed for cash, and it is not refundable. It is only valid for one transaction.
  6. The promotional coupon may not be valid in conjunction with any other promotion or during the sale.
  7. If the minimum purchase amount is met and all other conditions are met, the voucher will not work.
  8. FataFat reserves all rights to modify or end the operation of any coupon at any time, without prior notice.
  9. FataFat is not liable for any financial loss to customers or households resulting from the refusal, cancellation, or withdrawal of any voucher or failure of a customer using a coupon for any reason.
  10. If a voucher is expired, it cannot be replaced.

Security and Fraud

  1. FataFat will verify that you have the right to use the voucher.
  2. You may be charged with a criminal or civil offense if you attempt to redeem, redeem, encourage, or encourage the redemption of the voucher in order to receive discounts, not yours.
  3. We may refuse to accept or cancel any order if we believe the voucher has been used illegally or unlawfully. You agree to waive any claims against us for any such rejection or cancellation.FataFat may take any additional action it considers necessary in these instances.


It is strictly forbidden to sell FataFat products to businesses. Any person found guilty of the above acts may face legal action.


All fees/costs/charges incurred by the purchase of products on the Site will be payable by you. You also agree to pay all taxes applicable according to the prevailing law.


You communicate electronically with us when you visit the Site and send us e-mails. When placing an order with us, you will need to provide a valid telephone number. You may be contacted by us by email, SMS, phone, or posting notices to the website, or any other method we choose. You consent to receive communications from us regarding your use of the site (or placing your order), for contractual purposes.


We are not responsible for any personal or business losses, including but not limited to lost profits, revenue or contracts, anticipated savings or data, or wasted expenditure.


We reserve the right to change the Site, its policies, and these terms and conditions at any time. Unless any law or government authority requires a change to these policies or conditions, you will remain bound to the terms and conditions that were in effect at the time you visited the site. If this happens, it will also apply to all orders you have previously placed. Any condition that is invalid, void, or unenforceable will be considered severable. This will not affect any other conditions.


If we are unable to meet our obligations under these conditions, we will not be responsible. This condition does NOT affect your legal rights.


Recognize and acknowledge that we are a private business enterprise. We reserve the right to do business in any way we see fit to accomplish our goals. We are entitled to take legal action if you violate the terms of our Site.


These terms and conditions will be governed and construed according to the laws of the Federal Democratic Republic of Nepal. As we agree, you submit to the sole jurisdiction of the Katmandu courts.


When products or services are being sold by third parties, we do not make any warranty or representation as to their specific quality or value. We don't implicitly or explicitly endorse or support the sale or purchase of any products or services listed on the Site. We are not responsible for errors or omissions made by third parties or ourselves.

We are not responsible if any seller breaches or fails to perform on any contract you have entered into. As the Site allows sellers to make transactions, we cannot or do not guarantee their actions. We do not have the authority to resolve disputes or other issues arising out of transactions on our site.

At no time do we, as a user of our Site, have any right or claim to the goods or services provided by sellers. We do not have any obligations and liabilities regarding such contracts between you or the seller. We are not responsible if services are not performed as promised or are delayed due to products that are unavailable, out of stock, or back-ordered.

Prices for any product or related information may not reflect the actual price. This could be due to a typographical error or technical issue. You agree that the seller or Site may cancel your order in these conditions without prior notice and any liability. All prepayments for such orders will be refunded according to our refund policy.