Privacy Policy

Welcome to the herein after referred to as 'the site' operated by Fatafat Sewa Pvt. Ltd. We value your privacy and will protect your personal data. This Data Security and Cookies Policy will provide more information.

This Data Security and Cookies Policy describes how we collect, use and disclose personal information. The Data Security and Cookies Policy also describes the security measures we have taken to protect your personal data. This Data Security and Cookies Policy also explains the options you have regarding the collection, use, and disclosure of personal information. You agree to the policies described here by visiting the Site directly, or via another site. We respect your privacy and trust data protection. Your name and any other information that relates to you will only be used in accordance with this Data Security and Cookies Policy. We will only gather information when it is necessary to do so. Information will also only be collected if it is relevant for our dealings with your.

Your information will be kept only as long as it is required by law or relevant to the purpose for which it was collected. The Site is open to all users. You don't need to give any personal information. You remain anonymous while you visit the Site. We cannot identify you at any time unless you create an account on this Site with your username and password.

Data collection

If you place an order on the Site for a product, we may collect certain pieces of information. Your data is stored and processed by us to process your order on the Site, as well as any future claims. We also provide services. Personal information may include your name, title, gender, date, birth, email address and delivery address (if any), telephone number, fax number, payment details, bank account details and payment card details.

The information you provide will be used to process your orders, provide information and services that you request through our website. We will also use your information to manage your account; verify and conduct financial transactions in relation to payments you make; audit data downloaded from our website and personalize them for users; identify visitors to our website; research on users' demographics, and send you information that we believe you might find useful or which we have requested. This includes information about our products, services, and any other information, provided that you have consented to be contacted for such purposes. We may contact you via email to provide details about other products or services, subject to your consent.

Your name and address may be passed to third parties to enable us to deliver the product to you. You can access the information by logging in to your account on our Site. You can see the details of all your orders, including those that are closed and those that are soon to be dispatched. Additionally, you can manage your bank details and address (for refund purposes), as well as any newsletters you have subscribed to. The personal access data will be kept confidential and not made available to any unauthorized third party. Except for the misuse, we cannot accept any responsibility.

Other uses of your personal information

Your personal information may be used for market research and opinion. All information is anonymous and used only for statistical purposes. This can be cancelled at any time. We will not share your responses to any surveys or opinions polls that we ask. If you wish to participate in competitions, it is not necessary to disclose your email address. The answers to our surveys are saved separately from your email address.

You may also receive information about the Site, other websites, products, sales promotions and our newsletters. We may also send you information about other companies in our company group or business partners. You can opt-out of receiving any additional information, as described in this paragraph or any part thereof, by clicking the "unsubscribe" link in any email we send you. We will stop sending you information within 7 days (days that are not (i) Sunday or (iii) public holidays in Nepal) after receiving your instruction. We will contact you if your instruction is not clear.

Further anonymization of data regarding users of the Site may be done and used for various purposes. This includes determining the location and usage of certain elements of the Site, or linking in emails to registered users. We also have the option to provide anonymized data to publishers. However, anonymized data won't be able to identify you.

Special Offers and Campaigns

The data may be used to notify campaign winners and promote our offers. More information can be found in the participation terms of each competition, which details who we share your data with.

Representatives at the call center

Your information may be shared with call center representatives to better assist you with precise guidance and information. They will be able to analyze the data more accurately and be able to solve your problem faster.

Support staff

Your personal information may be shared with our support staff, who will serve as your first point to contact for any queries or problems. They will be able to resolve your problems by having access to your personal data.

Business Partners

Your information may be shared with business partners who offer products or services in conjunction with us. The website will include information about the partners with which we offer products or services. This will allow you to see the full details of our partners. We may share information about your, including personal information, to contact you by email or postal mail about these optional services. This personal information could include your contact information and other information that is necessary to provide you with the requested travel product or service. These third-party business partners won't use your personal data for direct marketing purposes unless permitted by law. Please note that we don't have any control over the privacy practices of third-party business partners. Once you leave GYAPU, your privacy policy and terms will no longer be under our control.

Vendors from third parties

Third-party vendors, such as payment processors, business analysts partners, customer service representatives, and other marketing partners, may have access to the information. They provide products and services on our behalf. Third-party vendors may be authorized by us to collect the necessary information in order to carry out their business processes. They are not allowed to share or use this information for any other purposes.

Our company has many companies

All companies that are directly registered under our corporation can have access to data for business problems. Your details may be shared with other companies within our group. Your details may be passed to agents and subcontractors who will assist us in any of the uses of your data as set out in our Data Security and Cookies Policy. Third parties may be used to help us deliver products to you, collect payments from us, analyze data, and provide customer service or marketing assistance.

For the purposes of credit risk reduction and fraud protection, we may share information with third parties. If we sell our business or a portion thereof, we may transfer your personal data to other parties. Except as stated in this Data Security and Cookies Policy we will not sell or disclose personal data about you to third parties without your consent unless it is necessary to fulfil the purposes described in this Data Security and Cookies Policy. Sites may include advertising from third parties, links to other sites and frames of other sites. We are not responsible either for the content or privacy practices of these third parties, or any third party to which we may transfer your data according to our Data Security and Cookies Policy.